Privacy Policy
This Privacy Policy describes how DG ENERGYTECH ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.dgenergytech.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, depending on how you interact with us. This may include directly from you, through your usage of our Services, or from third parties such as our technology partners and service providers. Uses include communication, order fulfillment, service improvement, compliance, security, and marketing.
We Collect
- Directly from You: Contact details, order info, account credentials, and customer support interactions.
- From Usage: Device data, browser info, IP address, interaction logs.
- From Third Parties: Payment processors, hosting platforms (e.g., Shopify), marketing platforms, and tracking tools.
How We Use Your Information
- To fulfill and deliver your orders.
- For marketing, advertising, and analytics.
- For fraud prevention and security.
- For customer support and service enhancement.
Cookies
We use Cookies and similar technologies to enhance the functionality and performance of our Site.
Disclosure of Personal Information
We may disclose your personal information to:
- Vendors and service providers (e.g., IT, logistics, payments).
- Business and marketing partners.
- Affiliates and legal authorities (when required).
- In connection with business transfers (e.g., mergers, acquisitions).
Third Party Links
Our website may contain links to third-party platforms. We are not responsible for the privacy or security practices of these sites. Please review their policies before interacting.
Complaints
If you have a complaint or concern, contact us at the address below. If unresolved, you may have the right to escalate to a data protection authority based on your jurisdiction.
International Users
Your data may be stored or processed outside your country. For EU users, we use recognized data transfer mechanisms where applicable.
Contact Us
If you have questions or want to exercise your privacy rights, please contact:
- Email: jatin@dgenergytech.com
- Address:LG3, Plot No. 26-27, NIT, Neelam Bata Road, Faridabad, Haryana 121001, India